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Registration Form and Acceptance of Terms

Please fill out the following fields to confirm your reservation:

Risk Declaration and Consent

I, [Participant's Name], declare that I am aware of the risks inherent to activities organized by VA! VIAJES, such as hiking, camping, rappelling, caving, rafting, and mid- and high-mountain activities. I understand that these activities take place in natural areas such as ANPs, APPFs, Biosphere Reserves, National Parks, and Ecotourism Parks, where delays, injuries, illnesses, or even fatal accidents may occur.

The guide has the authority to make decisions related to the safety of the group, including suspending, modifying, or canceling the activity due to accidents or weather conditions. In the event of cancellation for these reasons, no refunds will be issued.

I declare that I voluntarily assume the risks of these activities and accept the conditions established in the VA! VIAJES regulations and cancellation policies.

I have read and accept the terms and conditions.

Contract, Regulations and Cancellation Policies

General Regulations

  • The guide has full authority over the group throughout the activity.

  • Walk only on trails designated by the guide.

  • Damaging or destroying the natural environment is strictly prohibited.

  • Follow all instructions from the guide and assistants at all times.

Prohibited Actions

  • Removing rocks, plants, or animals from the site.

  • Using headphones or any devices that make it difficult to hear instructions.

  • Running in hazardous areas without authorisation.

  • Using drones or bringing pets.

  • Lighting fires in unauthorised areas.

  • Littering outside designated areas.

  • Smoking during the trek or while in transport.

  • Camping only in designated areas and respecting assigned spaces for toilets and campfires.

  • Carrying infants or using equipment that occupies both hands—safety requires free hands at all times.

Payment & Cancellation Policies

  • To secure your place, 100% of the cost per person must be paid at the time of booking.

  • No refunds will be issued in case of cancellation or absence on the departure day.

  • If you wish to cancel your participation, you must notify us at least 48 hours in advance. Cancellations made after this period will not be eligible for a refund or rescheduling.

  • If VA! VIAJES cancels the activity for reasons attributable to the company, a 100% refund will be issued. If the cancellation is due to weather or safety conditions, the activity will be rescheduled.

Dates & Schedules

  • Date Proposal: Indicate your preferred date in your registration. If we cannot accommodate it, we will suggest an alternative.

  • Schedules: Assigned by VA! VIAJES and confirmed upon booking.

Number of Participants

  • The activity requires a minimum of 2 participants and a maximum of 12.

  • If only 1 person attends, the cost will increase by 50% over the standard rate.

Equipment Damage Policy

  • Participants will be responsible for covering the full replacement cost of any damaged equipment (helmets, harnesses, trekking poles, carabiners, ropes, etc.) if the damage results from misuse.

Your reservation is ready. You'll receive trip details, everything you need, a copy of the registration form, and acceptance of the terms via WhatsApp.

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